Frequently asked
Can't find what you're looking for? Get in touch.
Service
Do you install fittings?
We don't install — but we'll hand you a shortlist of licensed electricians we've worked with for years. Legally, any hardwired fitting has to be installed by a licensed sparky in Australia.
Product
How do I choose the right ceiling fan size?
Rule of thumb: room up to 14m² → 1200mm fan, up to 25m² → 1300–1400mm, above that → two fans. Ceiling height matters too — under 2.4m you want a flush-mount, 2.7m+ gets you a dropped rod.
What height should a pendant hang at?
Over a dining table: 75–85cm between table surface and bottom of pendant. Over a kitchen island: 80–90cm. Entrance foyers with high ceilings: leave 2.1m clearance to the floor minimum.
Are your exterior lights OK on the coast?
The Solid Bronze range (EL6/7/8 — Brisbane, Perth, Sydney) is Australian-made specifically for coastal conditions. They patinate gracefully. Stainless steel also holds up well. We'd steer you away from cheaper aluminium fittings near salt air.
What's the warranty on your ceiling fans?
DC motor fans (most of our range): 10 years on the motor, 3 years on parts. AC fans: 5 years motor, 2 years parts. Remote controls: 1 year. Named range (Nevis, Noosa, Spyda, Tourbillion) carry the manufacturer's full warranty which varies per model.
General
Do you price-match?
We match advertised prices from Australian retailers on identical SKUs — email us the link, we'll confirm within the day. We don't match grey-import listings (no warranty, no support, no-go).
Where are you based?
Showroom and warehouse at 172 Liverpool Rd, Enfield NSW 2136. Open Monday to Saturday, 9–5. Call 1300 749 995 to chat before you come in if you want a specific piece on display.
Can I see them in person?
Yes — 80% of the range is on display at the showroom. Come see pendants lit, hold an exterior fitting, watch a fan run at every speed. 172 Liverpool Rd, Enfield. Mon–Sat 9–5.